Your security matters to us!
We guarantee a 100% secure shopping experience.
Your information; including your address, phone number, e-mail address, and inquiry e-mails are NEVER provided to any third party for any reason.
Here at Hamee, we are very thorough and sensitive to your privacy.
We have deployed Geo SSL pages for all payment pages. We have customized the Zen Cart shopping cart and deployed GeoTrust service for your safety.
In addition to seamless and reliable privacy protection, we use the SBI
Veritranse security program for all transactions made on the Hamee website.
Hamee does NOT accept debit cards. In the event you use a debit card and it is accepted, you may inadvertently be charged twice for the order. Hamee will promptly issue a refund for the second charge as quickly as possible. Hamee does not steal from its customers, but unfortunately the payment system is set up this way. We sincerely apologize in advance for any inconvenience this may cause to potential debit card users.
If you would like to make a payment by debit card, please pay via Paypal. For more information on Paypal, please visit www.paypal.com.
Hamee 30-Day Return Policy
All return requests must be returned to us within 30 days of original arrival date.
* We will refund the amount from the original date of purchase.
In the event the local post office attempts the final delivery to the destined
address, but fails to complete the delivery; they might send the package
back to Hamee. If this happens, the procedures are as follows:
Defective or unsatisfactory products
If an item(s) in your order is damaged, items are missing or appear to be different from what you originally
please report it to us within 10 days of the arrival date: Contact us.
* We cannot refund to the payment paid by a Paypal Gift Card. If the product is paid by a Papal Gift Card, we will exchange the product instead of issuing a refund.
60-Day Air Mail Policy
Hamee has a 60-day Air Mail policy. In the event that you used Air Mail shipping and your package is lost, damaged or stolen during the shipping process; we can opt to take action either via refund or sending you a replacement package. The 60-day period starts from the date the shipment is delivered, not from the date the order is placed.
*Please note that any issues regarding delayed packages must be brought to the attention of the Hamee Strapya staff within 60 days of the date the order was shipped.
Please note that we cannot -
|Hamee Co., Ltd.
Hamee is Japan's largest online shop providing around 25,000 products including cell phone covers, cases and accessories.
happy mobile, easy e-commerce
Privacy & Return Policy