Shipping Policy

Hamee Shipping Information

shipping zones

Hamee Original Delivery

Shipping Fee from Us to You

Shipping by USPS or UPS

* The shipping method varies depending package size and weight.

* Your order will be transferred from Japan to our warehouse in USA by DHL. These Orders will be shipped by USPS or UPS to your address from the warehouse in USA.

Hamee Original Delivery

850 JPY(≒7.70 USD)

Lead Time
7 business days

United States

 

USPS: https://tools.usps.com/go/TrackConfirmAction!input.action

UPS: http://www.ups.com/tracking/tracking.html

EMS

Shipping Fee from Us to You (excluding Duty/Custom taxes and fees)

Shipping Information (EMS)

ZONE 1

North America
Oceania
Middle East

2,100 JPY(≒19.00USD)

Lead Time
3 to 7 business days

Canada, Mexico, Australia, New Zealand, Fiji, French Polynesia, New Caledonia, Israel, Turkey, Cyprus, Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

ZONE 2

Asia

1,500 JPY(≒13.60 USD)

Lead Time
2 to 9 business days

Brunei Darussalam, China, Hong Kong, India, Korea, Macau, Malaysia, Nepal, Philippines, Singapore, Taiwan, Thailand

ZONE 3

Europe

2,300 JPY(≒20.90 USD)

Lead Time
3 to 7 business days

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

ZONE 4

South America
Africa

2,500 JPY(≒22.70 USD)

Lead Time
3 to 7 business days

Argentina, Aruba, Brazil, Chile, Colombia, Costa Rica, Ecuador, Paraguay, Peru, Puerto Rico, Venezuela, Egypt, Morocco, South Africa

ZONE 0

Japan
(Domestic Shipping)

350 JPY(≒3.50 USD)

Lead Time
1 to 2 business days

Japan

If your country is not on the list, please contact us at world@hamee.co.jp

1 shipping fee per package or carton

All of the lead times listed above are for EMS shipping.

Hamee cannot be held responsible in the event your package is retained at your country's Customs Department upon arrival. You will have to contact them directly for further assistance, as we do not work directly with every country's Customs Department. We sincerely apologize in advance for any inconvenience you may experience with Customs.

** Important Notice about Delivery to India ** We can deliver orders to limited areas in India. Please check out the EMS website if your place is listed in the EMS delivery zone before placing an order. If your place is not listed in the delivery zone, please allow us to cancel your order or ship your order by DHL with extra shipping fee. EMS Delivery Zone in India:  https://www.post.japanpost.jp/int/ems/country/indian_en.html

Enter your EMS Tracking Number Here
Hamee Offers FREE shipping for any orderover 20,000 JPY!!

AIR MAIL (Please select EMS if the order amount is over 5,000 JPY. Air Mail does not provide a tracking number.)

ZONE 1

North America
Oceania
Middle East

600 JPY(≒5.50 USD)

Lead Time
7 to 14 business days

Canada, Mexico, Australia, New Zealand, Fiji, French Polynesia, New Caledonia, Israel, Turkey, Cyprus, Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

ZONE 2

Asia

Not Available


Brunei Darussalam , Hong Kong, India, Korea, Macau, Malaysia, Nepal, Philippines, Singapore, Taiwan, Thailand

ZONE 3

Europe

650 JPY(≒5.90 USD)

Lead Time
8 to 14 business days

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Spain, Sweden, Switzerland, United Kingdom

ZONE 4

South America
Africa

Not Available


Argentina, Aruba, Brazil, Chile, Colombia, Costa Rica, Ecuador, Paraguay, Peru, Puerto Rico, Venezuela, Egypt, Morocco, South Africa

ZONE 0

Japan
(Domestic Shipping)

190 JPY(≒1.90 USD)

Lead Time
2 to 3 business days

Japan

If your country is not on the list, please contact us at world@hamee.co.jp

1 shipping fee per package or carton

All of the lead times listed above are for Air Mail shipping.

Please keep in mind that orders shipped by Air Mail will not provide tracking number(s) nor insurance. Hamee is not responsible for any items that are lost, damaged or stolen during the Air Mail shipping process. We apologize in advance for any inconveniences you may experience using Air Mail shipping.

  • For Customs purposes all international shipments are required to possess an invoice and declaration of value. We apologize for this if your order is to be a gift shipped to another party.
  • We are not able to mark orders as "gifts".
  • Customs fees are not included in your shipping fee.
  • Hamee does not provide gift wrapping services.
  • Hamee cannot set the delivery date for your package.
  • EMS insures packages being delivered. In the event that ordered product(s) are damaged in the shipping process, please contact either your post office or Hamee.
  • The above USD prices between each parenthesis are an estimated calculation of USD - JPY exchange rates and will vary.
  • If you have difficulties figuring out the shipping prices in your currency, please visit Yahoo Finance.
  • All tax and Duty amounts are assessed at time of an international country's local delivery. Your local post office or carrier can provide you with information on acceptable payment means for such Duties, taxes, and/or other fees.
  • Thank you for your understanding.
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Hamee Corp.

Odawara, EPO 5F, 2-9-39
Sakae-cho, Odawara,
Kanagawa, 250-0011, Japan
Phone: +81-465-22-8064
Fax: +81-465-22-8065

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This color represents public  holidays.

※Any questions asked during these days will be replied to by the next business day.

※Important:
This color represents off days  (weekends).
in which products are shipped based on the previous day's orders. We do not process new orders on these days. All business days are based on Japan Standard Time.

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